Mustang Run RV Park

This is a very nice rv park. Pretty level spaces that are concrete. We were just passing through. It is right next to the freeway and the noise was very loud. When our ac was on it wasn’t so bad but when it kicked off the noise was pretty loud. Other than that it was nice. Nice little dog pottie area, and storm shelters in case of tornadoes.

We are full time RVers and have never had a complaint from any of the locations we’ve stayed across several states. We stayed with Mustang Run for a week in November. When I booked, I thought it odd that they did not provide any sort of email confirmation. When I asked for one I was told “We don’t do that here. We keep it simple, but I’ve got you down.”This should have been my red flag for lack luster management. We arrived late, picked up our packet from the office board and made our way to our site.

We had a nice stay. One evening we decided to have a fire at our campsite using our enclosed Breeo fire pit. We first carefully checked the documentation we were provided and also reviewed the policies online. There was no mention of camp fires (I checked online policies again 5 minutes before writing this review. No policy on campfires).

About 30 minutes after we sat down around the fire, someone drove by and told us that Oklahoma was under a burn ban. We IMMEDIATELY thanked the gentleman, and doused the fire with water to put it out. No mention was made of a park policy violation. And no one contacted us at any other time about the “infraction”.

On the last day we were there, a family member came to see us off. She was onsite perhaps 20 minutes. We were asked to move her car out from behind the trailer where she had parked. We moved it right away and she parked in the vacant slip next to ours. She stayed in her car with car running from that point forward since we were about to leave. We have a brand new truck and trailer, kept a clean site while we were there, dropped our trash at the dumpster, and left not knowing we had been black-listed. We were unaware of any reason why we would be - happy customers off to the next adventure.

Fast forward a few months and I call to book another stay. I’m told that they will not rent a space to us again because we broke the park policy on camp fires. I asked if there was anything we could do since those rules were not disclosed. I was told that the notice was in the papers we received (it was not). I was then told our fire pit left a burn ring in the grass (caused by the heat from the underside of my 24” fire pit. This was not a grass fire). I said that I’d be glad to pay a fine for damages and was flatly declined. I asked if I could speak with a manager. She said she was the manager. Then she informed me that we also had a parking violation. When I asked about the parking violation, I was told “I’m not sure, the account is just flagged for parking violation, fire violation and the mark on the grass.”

My advice to future travelers is to be EXTREMELY careful not to upset the staff, don’t assume the rules are fully disclosed, and don’t count on basic notice OR decency if you “step out of line”.

I would much prefer to receive a follow up call or even a charge to my credit card for fees/damages than to be blind sided when trying to schedule a return visit. We were not reckless or destructive. We made honest mistakes that anyone could make!

An extremely unfortunate way to relate to a would be repeat (and reasonable) customer.

Big rig friendly,pull thru,FHU, laundry,wifi, easy in and out.

We stayed on our way home heading west on I40. Good place for an overnight or two. It is right on I40 so if road noise keeps you up, I would pass on this place. We knew this going in so it was not a big deal. If it rains, it can get pretty mucky so be aware of that.

We would stay again.

Super easy to get into from I40 with spacious roads and lanes. The spaces in the campground are very large and well set up. The only real downfall is the road noise and the lack of personality at this campground. I am not sure where these pics were taken, but overall, this is a large concrete pad with a lovely building and manicured natures.