Turquoise Trail Campground & RV Park

We are travelling while my house is being built so I'm working during the week. My needs are electricity and a solid cell signal.

I have both here - and it's nice. Staff was super friendly & helpful. It's full so it doesn't feel as "campy" as I prefer and a lot of people seem to be long term - but it fits what I need perfectly and would stay here again.

We stayed here 1 night as we were passing through. We were having truck issues so we got in late but check in instructions were left for us. Sites were extremely close. I booked 2 sites at the same time and they were not together sadly. Our neighbors were friendly thankfully. Cannot rate the park upon its amenities as they were closed (bath house, museum, etc.) it was very windy down in the valley, but being in the Sandia mountains we were well protected.
The staff called the next day to check on us knowing we were having truck problems.

Called up at 2pm Apr 7. Checked in at 4pm same day
Staff was excellent and showed me where the site is located though I could probably have easily found it myself.
Site which is on a gentle hillside has a slight downward slope needing a leveler
The wind is (strong) gusts every few minutes
The short dirt road in has some deep ruts and some washboard and needs some maintainance.

We booked a site for 1 night at the most expensive we have paid, so far, for a camping spot. We were told that our info would be left at a board when we drove in. Indeed it was there and with a marked map showing us the direction to our site. We started into the "campground" with a note that said to call in order to check in. While I called the number my husband drove in to find our site. She told us she would meet us in a golf cart on the phone as my husband was pulling in (very easy pull in) as soon as he got out she arrived and the first thing she told him was " I guess you guys can't listen"" I told you I would meet you" -from that point on we were done, we didn't pay $40 to be treated like a child. It's amazing how customer service makes such a difference. We probably would have over looked the eye sores all around the trailer lot, mostly residents and not at all clean. The sites are crammed together as well. We were glad to leave and will NOT be back.

We just stopped over for one night. Upon arrival, the front office worker showed us to our site, which was a pull through - nice and level, site 23. The water and power was all operational. The sites seem to sit close in pairs as they share pedestals for power and water, but then you have a little space between pairs of sites. We didn’t use the showers or bathrooms - the lady that worked there said they already aren’t all that clean. It is very quiet here.

Called mid afternoon Saturday 10/5/19 to get an overnight spot on the way to Albuquerque Balloon Fiesta. Was told all sites with hookups were booked, but we could book a dry camping site. When we arrived, check-in took forever. When the staff showed us to our “site”, it was a spot of ground on the shoulder of the gravel road next to the registration office at the campground entrance. When pressed, the staff admitted she gave our site to someone else. There was no way we could have gotten level at the location we were given, and they didn’t even give us a discount for a so-called “dry camping” site. Vehicle lights and noise would have been unacceptable. We demanded a refund and left. Dry camped at Walmart in Edgewood, New Mexico instead.

3 weeks prior to our arrival in Albuquerque I booked a full- hookup site at this campground. While traveling, we ran into horrible traffic on highway 40 and it took us 4 hours to drive 6 miles. While in traffic, I received a very friendly call from the campground asking if we were still coming as the office was closing. I apologized and assured her that we were on our way, but it would be late (at that point, my gps said 1030pm arrival). She told me that it would be fine and that there were 2 different w/e sites that we could choose from. I reminded her of the fact that I had paid for full-hookup. She apologized and said that they had several unexpected stay- overs and were full and gave me a full- refund. She called me back about 10 mins later and told me that someone had parked their car in one of the 2 sites and couldn't find the key leaving us with no other option but one back- in w/e site. We agreed to this option, especially since it was a single night stopover. She was very pleasant and let me know that I could call upon my arrival if I needed any assistance. By the time we made it there, it was just after midnight and we were exhausted. When we arrived at the site, the hook-ups were on the wrong side which would necessitate us running the hose and power cord under the camper. My husband attempted to back into the site where the trees on both sides were against the travel trailer and we would be unable to open our slide. I attempted to call for assistance and received no answer. It is now after 1 a.m., we have 4 cranky kids that have been in the car all day and 2 exhausted drivers. We ended up calling the nearby KOA journey who very graciously helped us to get a site in the middle of the night. I feel that I was very understanding and accommodating to the issues that were not my fault in the slightest.