Morgan Hill Thousand Trails

First off, I see some of the other reviewers mentioned "rude staff", and I can see why. There are two women who work in the ranger station who seem to have had every last bit of joy sucked out of their lives. I saw the disinterested looks in their faces when I signed in and it continued with every interaction I had with them. However, I must say, once I was able to get them talking, they were actually very nice, it was just obvious they've been dealing with difficult people (nouveau riche) from around the area. I say that because I found the same demeanor in almost all the stores I visited.

Sonya, the Manager:

I had a situation arise that I was unable to get resolved by talking to one of the staff members so I called Sonya. She was very quick to return my call and after some discussion, decided to go the extra mile and address my concerns to my satisfaction. I can tell from talking to her that she's a no-nonsense kind of woman, and good for her. The park shows it, too. This is, without a doubt, the cleanest TT park I've been to yet. I honestly don't think I saw one piece of trash lying around anywhere, which can't be said for the rest of them I've been to. I think she's doing a great job in a difficult position.

As I said, the park is clean, it's also well maintained, and all the sites were quite level. The sites are set up so you and your neighbor's rig are close at one end, and far apart at the other, this gives a large triangle of picnic space outside the RV.

If this place had full hook-ups, I'd go back there, but it's too much of a hassle having to pack up and drain the tanks every week.

I read the reviews about the staff, and I can understand where some come from regarding the manager. She sees everything and is always around. We actually really liked it. It made us feel safe and that nothing would get past her. She was always respectful. The spots are tight and not much privacy, but you sacrifice that for the amenities. Nice laundry, nice pool (wish it was heated) and nice playground. You have cell phone use but no internet service so if you need to use it, you’ll have to pay for WiFi. We’d be back again.

Many reasons you don't want to camp here- all the reasons you wouldn't. Should have read the reviews on every website. We would not recommend anyone stay for their safety and well-being. Having camped and traveled all over, my retired law enforcement husband could not believe the down right wickedness, trailer park feel of this place. Not a pleasant stay considering the draw of odd campers (criminals/pedophiles/mentally unstable), unfriendly, very unappealing, unclean, bug-haven, run-down, limited availability, packed in close, LOUD people arguing, music, you name it, people walk right through your campsite, litter in many areas, no sewer, and overall a very poorly managed place. Also, beware of the host, gate ranger, manager- witchever of those shrews runs this place- the rotten apples don't fall far from the tree and their lack of customer service spoke volumes. Stay safe!

TT Corporate needs to check in on this park and rangers/staff. The management and some of staff are incredibly rude and have lackluster customer service. My family and I were parked next to another nice family that mentioned disturbing information about this location. Other camp neighbors said that this park has upset and lost many campers due to the bad attitudes towards guests-especially if they don't like "your kind". This was our final trip and we will never purchase a membership now or come back to any Thousand Trails location. There are MUCH better RV memberships to choose from and we'llpay more for them, too. PLUS:
-NO SEWER, filthy dump station (SUPER GROSS)
-Unkept grounds and sites, trashy, burrs on everything outside, TONS of flies, wasps, bees and mosquitoes from nearby still canal they call a river
- Poor internet and cell service
- Lots of homeless people I think living there
-Not close to anything nice outdoors within walking or biking distance accept wineries for you drinkers.
Not family or pet friendly due to environment being unsafe and disgustingly ran.

Was stopped at the gate so the property manager could "look us over". We were told our RV didn't fit their requirements despite us providing this information at registration and no clear rule we were violating on their site. Reading through the reviews this appears to be a pattern of behavior. Even if you have a brand new RV I'd recommend finding another place to stay to avoid perpetuating this behavior.

Camp is crowded, not for the dedicated dispersed camper! and when we were there (just after lockdown) it certainly had a party atmosphere.

The facilities are nice and the bathrooms are clean but they do have a weird “railroad style” shower set up, where you have to walk through another showed changing area to get to your shower! Which pretty much means the three shower stalls were good for families but more or less the three became 1 if it was just a single person showering.

No sewer hook ups and just three dumps, so it was busy and stinky during the day, if you had to camp close to them.

LOTS of black widows in wooden fences and retaining walls.

The rangers were nice and friendly.

Access was easy and it’s convenient amenities and Monterey.

It's early December here and the weather has been very rainy for the two weeks leading up to our arrival, yet when we got here, the amount of standing water was nominal and the sites seem to be mostly dry in the F/G sections. Driving around did not show any real water problems, so that was encouraging.

The 30 amp section is closed because PG&E won't come out and replace a blown panel. Chapter 11 tends to encourage companies to make bad choices and if half of what I've heard about that company is true then I hope PG&E is broken up and their entire board thrown in jail.

TV? We don't need no stinking TV! At least that had better be your position as there are no signals (we're pretty much surrounded by large hills. I see several people with satellite systems and while there are trees, it's not a solid canopy by any means, so I expect getting a signal is not that hard for most. On the plus side we got our new Roku to replace our old Apple TV & Fire Stick equipment and with the Verizon hot spot it's amazing. Can't say enough about Roku. The Verizon hots-pot generally does a really good job during the day but at night we get a few pauses and network errors, but nothing too annoying.

There are a lot of parks in the west that don't seem to have sewer, so I can't reasonably ding anyone for that, but it would be nice to see them add it. Management says they are adding a loop next year and that it will have sewer. If that happens, then this campground will become even more popular. Water pressure (around 35-40 lb) here is typical for a lot of parks and electrical seems to be quite decent. During our stay we had zero issues with power. The utilities are not new but they are mostly good looking with minimal signs of age.

For the most part there's a decent amount of room between sites and it looks to be pretty easy to back into most of them. There are a few pull through sites and several of the back in sites have been "converted" by previous occupants. Cars are mostly parked in their sites and not along the road like I've seen at a lot of campgrounds.

The staff seem friendly and helpful. My only real complaint is the cell service. Either there has been a change recently or some of the previous reviewers were using boosters. While I can get 2 bars on Verizon and 1 bar on AT&T, the DATA SPEED SUCKS. I can't stream TV shows on Verizion at night without interruptions and the upload speed keeps reading 0.00mb on the speed tests. AT&T is even worse. T-Mobile does not even register here.

They've got a newer WiFi installation by Jabba and I've been forced to use that to do any meaningful work. Jabba tends to be better than most pay-for services, but that's not saying much. I am dropped at least once a day, but reconnecting is quick so it's not much of an issue.

Most needs can be met in Morgan Hill which is about 10 minutes away. Every possible store or business is within 45 minutes unless it's rush hour, then it can be up to 2 hours getting there. Peking Restaurant has decent Chinese food (but no crab wantons) and the Morgan Hill dog park is a great place to give the puppies a good romp.

Bottom line: It's a really nice park, but don't expect to use your cell data here unless you are only using low bandwidth streaming or have a booster. Their WiFi is acceptable and reasonably priced.

The main roads in the CG are paved but the feeder roads are dust with a little gravel (maybe). That really impacted my experience here. This is a crowded CG. They have high use restrictions all summer. Some sites (usually taken by annuals or seasonals) were a good size. Most others were slide to slide. You can tell there are many people living here and going to work nearby. They wake up early (like 4 am) make their noise and leave and come back later in the afternoon. Not one but MANY. This creates the massive amount of dust I experienced. And of course (even though no drought this year) you are not allowed to wash your vehicles. And because of the 14 day restriction at this park rigs are always coming and going creating more dust. It is very windy here every day too just creating more dust. Even with the AC on full time with windows closed there was a layer of fine silt dust over everything inside. Outside? A thick layer over everything. No FHUs in the CG so everyone has their blue boys and I noticed a couple not covering them when dragging them with their vehicle to the dump site. Stuff spilling all over. The bath houses are newly renovated and nice. Power was dangerously low and they actually had a towed in portable diesel generator running to try and boost the voltage. Even with that I usually had voltage of 105 on one leg. I only used my AC on the other leg as I didn't want to burn up that other AC on the low voltage leg.
Good Verizon speed here during the day At night it would slow to a crawl and no streaming was usable then. ATT good DL without a booster. A booster is really needed for decent UL speeds. TMobile even with a booster did not work well.
I'd only return if it was an emergency.