Coyote Valley RV Resort

Stayed here while attending my sister's wedding in San Jose. Preferred an RV park away from the badly reviewed parks in town. We were pleasantly surprised with Coyote. Great cement pads with plenty of room and full amenities. Lots of green space all around, quiet except for the nearby train horns at night. Wear noise cancelling head phones and that should help. Staff was very nice as well as the grounds, pool, great bathrooms and showers. Nicely stocked little store. Will def stay here again. Access was a button difficult because going south on 101 says get off at Bailey but you can't make a left into the park directly because of cement wall between lanes so you need to go past the Park to the next light and flip u-turn. No biggie. Looks like there are many long timers here but all sites were neat and tidy but BIG!!

This park is basically a merger of a nice, older park (smaller pads, but more established trees & shade), and a newer, portion that has huge pads and more space between them. Each portion has it's own pool, jacuzzi, restrooms & laundry - all of them very nice. They have two large dog park areas, and in the new section a lot of nice grass areas big enough for soccer, football, etc. Also a horse shoe and bocci ball court. I give them credit for alerting us that they had a rash of bicycle thefts and offering to store bikes in the main clubhouse under heavy security. (And they are surrounded by some excellent biking paths - not to be missed!). The staff was very nice and easy to deal with.

They are located off a road that has a center divider you can't cross, so you'll be driving a good distance one way to U-turn to drive back to downtown a lot. There is an active train track that runs on the other side of that road that runs frequently...but we really didn't notice it at all (we were in site 193, about 10 sited back from the road along the fence). There are a number of people using this as a long term location...but not in a bad way (they don't have tons of junk, or 1000 potted plants on their site), but since some of the pads (new section only) are very VERY large (5th wheel with three cars + patio space!) it's naturally appealing. Nice blend of families, retirees, etc.

While we booked July 2021, joining another couple there the booking system requires a call. The best they had was a deluxe site - but their site map is VERY vague, not showing any correlation between deluxe, premium deluxe, utra - ext. The attached "secret map" shows the real site designations and sizes, but since they won't tell you what site you are in until you arrive, it's all for naught. While they had our email address, and we'd noted we wanted to be adjacent our friends, arrival day had us on opposite ends of the park - but they got it rectified. We were surprised that we owed more, but discovered a premium deluxe site had opened up that they placed us into and said they'd left a voice mail to inform us some time ago (we didn't get it, and why they wouldn't email that is a mystery). But we were happy with the site.

There was a previous review about the host "guiding them into their site" and the distraction resulted in damage to their truck. Our experience was this was much more of a hinderance than a help, and "Thanks, we've got it" didn't make him go away. I'm not sure if the bent yellow pole next to our site, or the clearly hit street light down one of the other roads wasn't a direct result of being "helped" - but it wouldn't surprise me.

We stayed here 5 nights and the experience was just okay. The pros: staff was very nice and the gentleman who escorted us was kind enough to help us back in. They have 2 pools and 2 dog parks which looked very nice. The grounds were kept super clean and they had night security sometimes. Very conveniently located to a lot of great places! The cons: our site was tight, it was annoying to squeeze our dually next to our fifth wheel - we barely fit. There is a train that comes often and well into the night (1-2am) multiple times over and it is so loud. The laundry machines were expensive, smelly, and full of dog hair.

Nice front staff, assisted to park in space 82 by host very pleasant. cement pad uneven due to cracks and sinking spot.Directly across from Wifi antenna, ample wifi to stream. Backed to a nice green belt, many dog parks, clean , we stayed on a Friday nite so a little noisy.
Fireworks at 9:00p south of the park. A camper came in across in Space 35 at 10:30pm using power drill to lower his stabilizers and again at 6:45a when he left. No security patrols..
Trash pick up at site daily. located off very busy blvd. Easy to find off freeway and easy back on freeway.

We stayed here a few months during our transition to full-time RV life. It's convenient to Bay Area as well as south bay and Monterey. Staff are friendly--Angie, Elizabeth, Jeff and others were very professional and helpful.
Well stocked market too! Very clean, quiet, nice neighbors, great pools, and decent laundry facilities. We'd definitely stay here again. Although it's pricey, it's in Silicon Valley where everything costs more anyway. Trains run regularly, but we don't mind them. Nice access to Coyote Creek Trail. Only negative was the weekend midnight drag racers along Monterey and 101. Cell/data services good for Zoom, streaming except T-Mobile, which worked best only during non-peak times.

Overall:
If you need access to the Silicon Valley for business, then this park is a pretty good bet. If you like golf (I'm not a golfer) there is a very close golf course.

The pros:
Facilities are new, they are building a new pool and clubhouse that should be completed soon.
They have two dog parks.
Access to the Coyote Creek walking trail which is great for walking, biking, and running.
You can receive packages there.
The spots are wide and well maintained.
There are many full-timers that live in the park, but the rigs are new and kept in good working order.
People are friendly and helpful.

The cons:
There is a fair bit of road noise from the 4 lane divided highway. Since it's fairly rural and a long divided highway at night there seems to be quite a few drag racers. Because of this, stay inside the park not near the highway.
The Caltrain is close but not super frequent. It also stops in late hours so you won't have a 2AM train go past.

14 nights June -July, 2019 - $1072.69

Coyote Valley Resort is located on a 4 lane highway with a barricade in the middle, so to enter from the North you have to make a U-Turn about 1 mile south, this is impossible with a full size truck & especially pulling a trailer. Plan ahead to enter from the South. There is no gate into the park and there is no security. There his also no after hours/emergency number for any issues that come up after the office closes.

We checked in on a Saturday, Ashley did allow us to check in about 30 minutes early and did not charge us the early check in fee. She was friendly & helpful. Jeff helped us back into our spot - he is also really nice. The park is clean & well maintained. The road is NOISY. It is a highway, cars are driving really fast - the road is in horrible shape and there are no noise breaks between the park and the highway.

Our first night was Saturday, and we could not drown out the sounds of drag racing. At about 11:00 pm 10-15 young adults pulled up in front of our site to load up a car on a flatbed trailer. They were loud, revving their engines, drinking beer - leaning on our cars & our trailer for about 45 minutes. Remember - no security at the park, so no one to call unless we called 911.

On Monday morning the park’s sewer system started backing up all over our site. and covered everything that was touching the ground in raw sewage. With no emergency contact, after hours number or security guards, my only option was to leave a voicemail for the front office. After waiting for a little more than an hour with no reply, I went to the office and let the front desk lady (I think her name is Kristy) know about the sewer backup and was met with blank stares/eye rolling and a generally uncaring, horrible attitude.

After another hour I was informed by the maintenance guys that the sewage wouldn’t be stopped/cleaned up until sometime around noon, but we were probably going to be approved to pack up and move to another site (maybe, the office hadn’t figured out if there was a site available yet). I let them know that our truck was not available to move our trailer that morning and was told that they could probably move our trailer for us, but the office staff said we couldn’t tell Elaine (the owner of the park).

After dealing with the smell and the grossness of it all for over 2 1/2 hours, I finally loaded up my kids and went to the park for a few hours to escape while we waited for the sewer cleanup to happen.

Jeff went above and beyond to find another guest with an Anderson hitch to move our trailer and the guest was kind enough to move our trailer to the new site. Damon & Jeff power washed everything that could be salvaged. But, our rug, spare hose and fresh water hoses were ruined and we were without water to our trailer until almost 8:00 that night while we waited for Damon to track down enough hose to reach the spicket. Damon gave us a bottle of wine and got approval from Elaine to credit us for 1 night stay and reimburse us for the rug & other hose that were ruined. But, I needed to find the hose & rug then submit a receipt to the office for reimbursement. Again, Kristi in the office had a horrible attitude about the whole situation. I lost my temper and yelled (most definitely not my finest moment). Their sewer backed up and ruined my things, while creating a really hardship for our family after paying $1,000+ to stay for 2 weeks & her attitude was the last thing I deserved to deal with.

Later that day Elaine left me a voicemail thanking me for my graciousness and patience, which was appreciated. I assumed it was all done and we could finally just relax and enjoy the remainder of our stay.

I was mistaken. The very next morning I received another phone call from Elaine that she had been told we homeschool our children, which she does not allow in her park. She told me I needed to go register my children with the school district or we would need to leave. My children are 5 & 2 years old. Neither one is school aged. It was June-July, so summer break and we were only there for 2 weeks. It is absolutely none of her business where, when or if my children attend school & it felt very discriminatory and aggressive after everything else we had dealt with.

While the sewer backup was gross and unwelcome, it is not the reason I have given a negative review as things happen that are outside of the park’s control. The way we were treated and the absence of after hours support is a real problem and completely unacceptable.